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  1. 5-Star Students
  2. General

General

Agents Only

  • Hotel Info

Announcements

  • Manager App Android Camera Scanning Issue
  • User Conference 2019
  • Introducing the Student Mobile App
  • Welcome to the Help Center!

FAQ

  • Do points expire at the end of the school year?
  • How can give a Group points instead of individual students or staff members within the group?
  • Why do students receive an "invalid" message when trying to log in and vote?
  • How do I know which users are scanning for behaviors?
  • How do I give a point to a student?
  • I downloaded the app and don't see my school listed!
See all 16 articles

How To Guides

  • SFTP File Specs for Student Class Schedules
  • Health Check Guides
  • Behavior Guides
  • Data Guides
  • Emergency Check-In Guide
  • Event Guides
See all 23 articles

How To Videos

  • Activity Tracking Videos
  • Behavior Tracking Videos
  • Bluetooth Scanner Pairing Videos
  • Data and Reporting Videos
  • Emergency Check-In Videos
  • Event Tracking Videos
See all 20 articles

Equipment Help

  • Mobile scanner is empty after scanning students
  • CS4070 Batch Mode Programming
  • Symbol CS3000/CS3070 General Instructions
  • Symbol CS3000/CS3070 Set Date and Time
  • Proximity Beacon Guide
  • Symbol CS3000/CS3070 Barcode Scanner Tips & Tricks
See all 15 articles

Marketing and Communications

  • 5-Star Students Promo Video
  • Virtual Conference Presentations
  • 5-Star Students Welcome Letter
  • 5-Star Students Staff Promo Video
  • 5-Star Students Overview
  • Student App Welcome Letter
See all 7 articles

Feedback

  • Training Feedback Survey
5-Star Students