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5-Star Students

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  • Activity Sign Up - Now Available

    We are pleased to announce our latest feature in 5-Star Students, activity sign ups! To get started, enable the sign up option on one or more of your activities. Then, adjust sign up limits as need...

  • Clever Integration

    In order to complete the Clever Integration process please answer these two questions: 1. Would you like to integrate your staff roster? 2. Would you like to integrate your class rosters? If so, ho...

  • Getting Started Guide

    Introduction to the primary features of the program. This is a good resource for users new to 5-Star Students. Download the guide      

  • SFTP File Specs for Student Rosters

    File Type must be .CSV or .TXT (with comma delimited fields). The file name should not have spaces or date/time stamps, such that any existing file will be overwritten during each transfer. Please ...

  • I'm a manager and need to delete one of my user accounts. Will points awarded by that user be removed?

    The short answer is no! If you remove an account, all existing data will remain on the system, including points awarded to students. You can still view data associated to the individual as before.T...

  • Help, I can't reset my password!

    First, make sure you've requested a password reset at https://app.5starstudents.com/Account/ForgotPassword Wait a minute or so and then check your inbox. If you don't see it, try looking in your sp...

  • Operator Guides

    Add Participants to an Activity from the Website Add Participants to an Activity from the Manager App Check students into an Event from the Website Check students into an Event from the Manager App...

  • Help, students aren't able to see or redeem our rewards!

    Students can view and potentially redeem eligible rewards through either the Student App or School Web Page. However, a configuration option must be enabled for the rewards to be visible. For the a...

  • Do points expire at the end of the school year?

    By default, earned points will reset after each school year. However, schools have the option to "roll over" points from the previous year if needed. If you're a manager, go to the Rollover Points ...

  • I'm an account manager and one of my users forgot their password. What should I do?

    First, make sure the user's account is not currently locked. Go to the Users page (within the Manager menu) and locate the existing account. If the Enabled box is unchecked, edit, check the box and...