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5-Star Students

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  • What's the difference between activities and events?

    Activities are meant to be used for things that require "ongoing" participation, such as a school club, athletic team, performing arts group, etc.  Students involved in an activity are known as par...

  • SFTP File Specs for Student Rosters

    File Type must be .CSV or .TXT (with comma delimited fields). The file name should not have spaces or date/time stamps, such that any existing file will be overwritten during each transfer. Please ...

  • Getting Started Guide

    Introduction to the primary features of the program. This is a good resource for users new to 5-Star Students. Download the guide      

  • Change Dates - Repeating Events and Interventions

    Creating repeating events and interventions is great for things that occur on a regular basis (i.e. once a week, etc). However, what if you want to remove a date that falls on a holiday, change a t...

  • I gave my students points, but they're not showing up in their account.

    To avoid slow processing speeds, the 5-Star Students website can take up to 10 minutes to reflect current point totals.    If you are a site manager, you can navigate to your Current Data Status pa...

  • How do I clear out my points for a new quarter/semester?

    There's not a way to clear points out entirely because the points are attached to specific things (i.e. events, behaviors, etc), but you can set up Recognition Periods for each quarter/semester.   ...

  • Why isn't my online store on?

    The online store tool is an optional feature that can be used for online ticket sales for events. If enabled, students can purchase tickets for 5-Star events with a credit card.   If you're looking...

  • I uploaded/see my staff list, why can't they sign in?

    If you've imported or manually added staff members to the Staff Roster, you have made the eligible to earn points as an individual.    To create an account, they need to be invited via email by a M...

  • Arkscan AS312

    Download the articles below or watch the video to learn about the Arkscan AS312 scanner.   Arkscan How To Video    

  • Use Images in School Webpage Content

    Instead of just adding formatted text to the Content areas of your school web page, you may consider utilizing images as well. Rather than "embedding" an image, which will cause the page to load mo...